As home technology advances, digital service providers (DSP) need to assume an expanded role. In this new white paper from Parks Associates, “Services Providers and the Connected Home,” the analysis firm assesses the challenges facing digital service providers and offers advice on how they can remain successful in the future. Parks notes that DSPs are facing competitive threats from rivals offering comparable technologies, as well as alternatives in the form of voice, video, and data services. In such a challenging environment, Parks feels that DSPs must work harder and smarter. They must unify their products and services, automate their processes, and manage their solutions in a more proactive and granular manner than they ever have before.