Americans and Their Cell Phones

In Pew Research’s latest survey/study, “Americans and Their Cell Phones,” the company seeks to uncover how cell phones, which are used by more than 80% of American adults, impact their owners’ lives. Based on a wide-ranging national telephone survey, Pew found that:

  • users have come to depend on their cell phones for quick information retrieval, as more than half have used their cell phones to get information immediately, while more than a quarter claim to have experienced at least one situation in the past month where not having their cell phone handy caused hardship;
  • cell phones are vitally important in emergency situations–40% of owners have used their phones during such times;
  • frustration with cell phones is also common: slow downloads, small screens, and difficulties with entering text were among the most common complaints.

Meanwhile, more than a third of adult Americans own a smartphone, and the vast majority take advantage these devices’ expanded capabilities, such as accessing social networking sites, sending photos and videos to friends and relatives, and text messaging.

For more information, see